All Systems Operational

About This Site

Welcome to Hoxhunt's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Hoxhunt, don't hesitate to get in touch with us at support@hoxhunt.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Hoxhunt Platform Operational
90 days ago
99.93 % uptime
Today
Hoxhunt Training ? Operational
90 days ago
99.92 % uptime
Today
Hoxhunt Admin ? Operational
90 days ago
99.92 % uptime
Today
Hoxhunt Response ? Operational
90 days ago
99.92 % uptime
Today
Hoxhunt Insights Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Report Button Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Outlook add-in ? Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Google add-on ? Operational
90 days ago
99.96 % uptime
Today
Hoxhunt API Operational
90 days ago
99.96 % uptime
Today
Hoxhunt API ? Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Integrations Operational
90 days ago
99.96 % uptime
Today
Microsoft Security Alerts ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Delivery issues in mail sending
Resolved - Email delivery is back to normal and the affected components are fully operational.

We apologize for the inconvenience caused by the incident.
Apr 25, 11:03 EEST
Identified - Hoxhunt is currently facing email delivery issues, our technical teams are working to fix this.

Normal adaptive phishing training simulations are delayed as the delivery attempt will be re-tried if the delivery is not successful (in these instances our system automatically deletes the errored delivery attempts and user statistics are not affected.)

Customers in Google environments are not affected by this.

Threat forwarding emails are not affected by this as they are sent in the users context.

Affected flows:

- Incident escalation emails (delivery will be re-tried automatically but some delay might occur)
- Automated technical testing emails (not re-tried)
- Magic links for signing in (not re-tried)
- Email verification emails (not re-tried)
- Welcome emails for starting the training (not re-tried for self-onboarding flow via game.hoxhunt.com/begin)
Apr 25, 08:54 EEST
Apr 24, 2025
Reporting emails may give unclear/unrelated large type texts in side pane
Resolved - We released a fix and this issue has now been resolved.
Apr 24, 11:09 EEST
Identified - When reporting emails with the Hoxhunt add-in, the side pane may currently show large and bold type texts that are not directly related to the email and/or are hard to read. We have identified the cause of this issue and we will release a fix for this as soon as possible.
Apr 24, 10:28 EEST
Hoxhunt button on mobile Outlook may not work for some users
Resolved - We have now been able to identify, that a policy within the Microsoft Entra ID conditional access is causing the "AADSTS7000024: Inconsistent broker" issues when reporting emails via Outlook Mobile.

There has likely been a change/update within Microsoft that caused a bug within this section. We have been able to replicate this behavior now and found a solution that stops the error from persisting- a change in the Conditional Access policies, and specifically the policy that has the Require approved client app grant.

Please follow these steps to remediate the issue:

1. Identify the conditional access policy that is being applied that causes this error.
2. Add Hoxhunt Report app to the excluded list in the target resources section of the application policy.

Please find screenshots and additional information regarding this on our Knowledge Base article here:

https://support.hoxhunt.com/hc/en-us/articles/19723438472348--2025-04-Solution-for-the-AADSTS7000024-Inconsistent-broker-application-IDs-reporting-issue-on-Outlook-Mobile

If you need any assistance regarding this, please contact Hoxhunt Support at support@hoxhunt.com
Apr 24, 10:56 EEST
Investigating - We are currently investigating an issue with Microsoft where Hoxhunt button on mobile Outlook may not work for some users. After clicking Hoxhunt button, users are presented with a log in dialog. After proceeding through the log in process, the following error may occur:

"Sorry, but we're having trouble signing you in.
AADSTS7000024: Inconsistent broker application IDs asserted by incoming credentials."


According to user reports, the issue is not limited to Hoxhunt Outlook add-in.


We will provide updates and possible remediatory steps as they become available.


Best regards
Hoxhunt Support
Apr 14, 15:46 EEST
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Degraded performance on Hoxhunt platforms
Resolved - Hoxhunt platform performance has now normalized. Our developers will make optimization changes to avoid similar performance issues from occurring in the future.
Apr 22, 11:30 EEST
Investigating - We are investigating performance issues on the Hoxhunt platforms. Degraded performance is identified to have occurred today for the game.hoxhunt.com , admin.hoxhunt.com and response.hoxhunt.com platforms. Some pages on these platforms may load longer than usual at this time.
Apr 22, 11:01 EEST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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