Users unable to earn third star from Hoxhunt simulations

Incident Report for Hoxhunt

Resolved

This issue is now resolved. Users can obtain any missing stars by going to their dashboard at https://game.hoxhunt.com/ and clicking on the simulation emails with the missing third stars in the Activities section. This will open the micro-training and provide them the third star if the training is completed successfully.

Apologies for the inconvenience caused!
Posted Oct 16, 2025 - 14:36 EEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 16, 2025 - 13:50 EEST

Investigating

Users are currently unable to receive the third star when reporting a Hoxhunt simulation. Additionally, navigating to additional training via the dashboard does not grant the third star as expected.
Our team is actively investigating the root cause and working toward a resolution.
Posted Oct 16, 2025 - 13:20 EEST
This incident affected: Hoxhunt Platform (Hoxhunt Training).