Microsoft outage affecting Hoxhunt services
Update - Microsoft reports that it has begun returning affected servers to service and is seeing limited recovery in some regions. Recovery is expected to be gradual, and the outage is not yet resolved.

For Hoxhunt, this means some users may start seeing affected features working again, while others may still experience issues.

We will post our next update when the situation changes.

Microsoft’s latest updates: https://status.cloud.microsoft/m365/
Nov 13, 2026 - 01:29 EET
Update - Microsoft’s latest update states that its mitigation efforts so far have not restored service, and that it is testing a new recovery approach. Microsoft has not given an estimated time for resolution, so we expect the impact to continue for now.

The impact on Hoxhunt is unchanged.

Microsoft’s latest updates: https://status.cloud.microsoft/m365/
Nov 13, 2026 - 00:26 EET
Update - Microsoft is continuing to work on restoring Microsoft 365 services and has reported early signs of improvement from its latest mitigation. The outage is not yet resolved.

The impact on Hoxhunt is unchanged.

We will post our next update when situation changes.

Microsoft’s latest updates: https://status.cloud.microsoft/m365/
Nov 12, 2026 - 23:36 EET
Identified - We have confirmed that the ongoing global Microsoft 365 outage is affecting Hoxhunt in the following ways:

Email delivery: Simulations and other emails sent by Hoxhunt to Microsoft 365 mailboxes show as sent on our side, but recipients may not see them until Microsoft restores access to their mailboxes. We expect these emails to become visible once Microsoft recovers, without needing to be resent.
Hoxhunt Outlook add-in: Reporting an email with the add-in may currently fail with the error “The email could not be found”.

Other features that depend on Microsoft services, such as simulations delivered through Microsoft Teams, Search & Destroy, and Microsoft Defender data in Hoxhunt Sense, may also be delayed or unavailable.

No action is needed from customers. We are monitoring Microsoft’s recovery and will update this page as the situation develops.

Microsoft’s status page has the latest on the outage itself: https://status.cloud.microsoft/m365/
Nov 12, 2026 - 22:23 EET
Investigating - We are currently investigating how the current global Microsoft outage is affecting Hoxhunt services.
Microsoft's status page has the latest updates on the outage: https://status.cloud.microsoft/m365/
Nov 12, 2026 - 21:56 EET

About This Site

Welcome to Hoxhunt's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Hoxhunt, don't hesitate to get in touch with us at support@hoxhunt.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Hoxhunt Platform Degraded Performance
Hoxhunt Training Degraded Performance
Hoxhunt Admin Degraded Performance
Hoxhunt Response Degraded Performance
Hoxhunt Insights & Reports Operational
Hoxhunt Sense Degraded Performance
Hoxhunt Report Button Degraded Performance
Hoxhunt Outlook add-in Degraded Performance
Hoxhunt Google add-on Operational
Hoxhunt API Operational
Hoxhunt API Operational
Hoxhunt Integrations Degraded Performance
Microsoft Security Alerts Operational
Teams Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

Unresolved incident: Microsoft outage affecting Hoxhunt services.

Nov 12, 2026

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Delays in bulk user actions and other background updates
Resolved - This incident has been resolved.

Between 10:14 and 11:01 EET today, bulk actions started from User Management, such as starting or changing training for a group of users, could be delayed or fail to complete for some users. Related training notifications could also be delayed. Simulations, threat reporting and the admin portal were not affected.

The cause was one very large bulk action that generated far more background work than expected. No data was lost, and delayed work was processed automatically once the system recovered. If a bulk action from this window did not take effect for some users, running it again is safe.

We have identified the cause and are putting fixes in place to prevent this from happening again.

If you still see a bulk action that did not complete, please contact support@hoxhunt.com.
Nov 4, 14:12 EET
Monitoring - Background processing has recovered and has been stable since 11:00 EET. The issue was caused by an unusually large batch of user updates that overloaded part of our background processing. Bulk actions in User Management and some other automatic updates were delayed for all customers between approximately 10:00 and 11:00 EET.

Delayed actions have been completed. Training content, phishing simulations, email reporting, and the admin portal were not affected, and no data was lost. If you ran a bulk action in User Management during that window, please verify the result and repeat it if some users were not updated. We are monitoring and will post a final update shortly.
Nov 4, 11:27 EET
Identified - We have identified the cause of delays affecting part of our background processing. Bulk actions performed in User Management, such as activating training for a group of users, may be delayed or appear incomplete. Some other automatic updates, for example notifications and progress updates for individual users, may also arrive later than usual.

Training content, phishing simulations, email reporting, and the admin portal itself are working normally. No data has been lost.

Our team is deploying a fix. Once it is in place, delayed actions will be processed automatically. We will confirm in our next update whether any bulk actions need to be repeated.
Nov 4, 11:09 EET
Investigating - We are investigating an issue in our system that causes bulk actions on users done via the User Management to be delayed or not to be processed at all. Our developers are looking for the cause and an immediate fix. We will provide updates once we have them available.
Nov 4, 10:51 EET

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Incorrect results for large user exports and bulk actions
Resolved - The issue affecting User Management has been resolved. From approximately 08:00 UTC on Friday 30 October until 12:30 UTC on Monday 2 November, CSV exports and bulk user actions that included more than 1,000 users were limited to the first 1,000 users.

The full set of users is now returned and affected again. If you ran a CSV export or bulk user action (via "Actions" -> "Set properties" on the User Management page) on more than 1,000 users during this incident, the results may have been incomplete. Please re-run them to make sure all users are included. We apologise for the inconvenience.
Nov 2, 14:35 EET
Identified - We are investigating an issue in User Management that affects operations involving more than 1,000 users.
CSV exports of more than 1,000 users contain only the first 1,000 rows.
Bulk user actions using "Actions" -> "Set properties" applied to more than 1,000 users are only applied to 1,000 users.
Operations on 1,000 users or fewer are not affected. As a workaround, please run exports and bulk actions in batches of 1,000 users or fewer, and check the results before relying on them. We will post another update as soon as we have more information, or within 60 minutes.
Nov 2, 14:19 EET

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage