All Systems Operational

About This Site

Welcome to Hoxhunt's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Hoxhunt, don't hesitate to get in touch with us at support@hoxhunt.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Hoxhunt Platform Operational
90 days ago
99.99 % uptime
Today
Hoxhunt Training Operational
90 days ago
99.97 % uptime
Today
Hoxhunt Admin Operational
90 days ago
99.99 % uptime
Today
Hoxhunt Response Operational
90 days ago
99.98 % uptime
Today
Hoxhunt Insights & Reports Operational
90 days ago
100.0 % uptime
Today
Hoxhunt Sense Operational
90 days ago
100.0 % uptime
Today
Hoxhunt Report Button Operational
90 days ago
99.33 % uptime
Today
Hoxhunt Outlook add-in Operational
90 days ago
98.66 % uptime
Today
Hoxhunt Google add-on Operational
90 days ago
100.0 % uptime
Today
Hoxhunt API Operational
90 days ago
100.0 % uptime
Today
Hoxhunt API Operational
90 days ago
100.0 % uptime
Today
Hoxhunt Integrations Operational
90 days ago
100.0 % uptime
Today
Microsoft Security Alerts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 28, 2026

No incidents reported today.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Hoxhunt Add-in Unavailable on Outlook for Android 5.2623.0
Resolved - This incident is now resolved. Multiple of our customers and users have confirmed that updating to Outlook for Android version 5.2624.1 restores full functionality of the Hoxhunt add-in.

Please note: After updating, add-ins may not appear immediately in Outlook. If the Hoxhunt add-in is not visible straight away, please wait a few minutes and restart Outlook.

Recommended action: If you have not yet updated, please install Outlook for Android version 5.2624.1 or later via the Google Play Store.

We thank you for your patience during this incident. If you continue to experience issues after updating, please contact your IT or security team.
Jun 26, 15:21 EEST
Update - Microsoft has released Outlook for Android version 5.2624.1, which contains the fix for the bug that caused all Office add-ins to stop loading. The update is currently rolling out and may not yet be available on all devices. Full availability is expected by end of day today, Friday 27 June 2026.

Please note: After updating, add-ins may not appear immediately in Outlook. If the Hoxhunt add-in is not visible straight away, please wait a few minutes and restart Outlook before contacting support.

Recommended action: Check for updates to Outlook for Android via the Google Play Store. If version 5.2624.1 is available on your device, please update at your earliest convenience.

We will post a final update once the rollout is complete and the issue is confirmed resolved for all users.
Jun 26, 08:43 EEST
Update - Microsoft confirmed that a recent update to the Outlook app on Android (version 5.2623.0) contains a bug that prevents all add-ins and plug-ins from working. A fix has been developed and is included in Outlook for Android version 5.2624.0, which is currently rolling out and is expected to reach full availability by Friday, 27 June 2026.
Source: https://github.com/OfficeDev/office-js/issues/6774

Recommended action: Update Outlook for Android to version 5.2624.0 once it becomes available on your device.We will update this page once version 5.2624.0 has reached full rollout and the issue is confirmed resolved.

We will update this page once version 5.2624.0 has reached full rollout and the issue is confirmed resolved.
Jun 23, 09:59 EEST
Monitoring - We are aware of an issue affecting the Hoxhunt add-in on Outlook for Android version 5.2623.0. Users on this version will be unable to use the add-in, as it fails to load due to a Microsoft Office.js initialisation error. This appears to affect all Office add-ins on this version, not just Hoxhunt.

Impact: Users running Outlook for Android version 5.2623.0 cannot report phishing simulations or emails via the Hoxhunt add-in.

Root cause: This is caused by a regression in Microsoft's Outlook for Android release 5.2623.0. The issue has been reported to Microsoft and is being tracked on the Office.js GitHub issue tracker.

Workaround: If possible, downgrade to Outlook for Android version 5.2617.1 or earlier, where the add-in works as expected.

We are monitoring the situation and will update this page when Microsoft releases a fix.
Jun 22, 08:32 EEST
Jun 25, 2026

No incidents reported.

Jun 24, 2026
Delay in Automation processing in the Sense product
Resolved - Background task processing has been fully restored and the Hoxhunt Sense product is back to normal operation. The issue was caused by a database connectivity problem that resulted in task processing workers becoming saturated. We applied an emergency fix and cleared the backlog of pending tasks. We apologise for any disruption this may have caused.
Jun 24, 14:08 EEST
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 12:42 EEST
Investigating - We are currently investigating a delay in Automation processing in the Sense product, caused by a congestion in background task processing.

Please note that this issue only affects the Sense product and no other products are impacted.

Our team is actively working to resolve the issue.
Jun 24, 10:13 EEST
Jun 23, 2026
Delivery issues in mail sending
Resolved - This incident has been resolved.
Jun 23, 19:13 EEST
Identified - Hoxhunt is currently facing email delivery issues which our technical teams are working to fix.

Normal adaptive phishing training simulations are delayed as the delivery attempt will be re-tried if the delivery is not successful (in these instances our system automatically deletes the errored delivery attempts and user statistics are not affected.)

Customers in Google environments are not affected by this.

Threat forwarding emails are not affected by this as they are sent in the user's context.

Affected flows:
-Incident escalation emails (delivery will be re-tried automatically but some delay might occur)
-Automated technical testing emails (not re-tried)
-Magic links for signing in (not re-tried)
-Email verification emails (not re-tried)
-Welcome emails for starting the training (not re-tried for self-onboarding flow via game.hoxhunt.com/begin)
Jun 23, 15:48 EEST
Jun 22, 2026
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

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