All Systems Operational

About This Site

Welcome to Hoxhunt's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Hoxhunt, don't hesitate to get in touch with us at support@hoxhunt.com and we'll get back to you as soon as we can.

Hoxhunt Platform Operational
90 days ago
99.94 % uptime
Today
Hoxhunt Training ? Operational
90 days ago
99.93 % uptime
Today
Hoxhunt Admin ? Operational
90 days ago
99.93 % uptime
Today
Hoxhunt Response ? Operational
90 days ago
99.93 % uptime
Today
Hoxhunt Insights Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Report Button Operational
90 days ago
99.57 % uptime
Today
Hoxhunt Outlook add-in ? Operational
90 days ago
99.23 % uptime
Today
Hoxhunt Google add-on ? Operational
90 days ago
99.9 % uptime
Today
Hoxhunt API Operational
90 days ago
99.96 % uptime
Today
Hoxhunt API ? Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Integrations Operational
90 days ago
99.96 % uptime
Today
Microsoft Security Alerts ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 14, 2025

No incidents reported today.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Resolved - We are resolving this incident.

Microsoft has informed Hoxhunt that in order to fix this issue our customers need to start using the require app protection policy. Read about how to migrate from the approved client app Conditional Access grant to the application protection policy grant on Microsoft's article here: https://learn.microsoft.com/en-us/entra/identity/conditional-access/migrate-approved-client-app

If you have previously re-enabled the legacy Exchange Online access tokens, please turn those off again before performing the above migration.

See also our Knowledge Base article on this topic: https://support.hoxhunt.com/hc/en-us/articles/19723438472348--2025-04-Solution-for-the-AADSTS7000024-Inconsistent-broker-application-IDs-reporting-issue-on-Outlook-Mobile

May 9, 15:17 EEST
Identified - We are currently investigating an issue with Microsoft where Hoxhunt button on mobile Outlook may not work for some users. After clicking Hoxhunt button, users are presented with a log in dialog. After proceeding through the log in process, the following error may occur:

"Sorry, but we're having trouble signing you in.
AADSTS7000024: Inconsistent broker application IDs asserted by incoming credentials."

According to user reports, the issue is not limited to Hoxhunt Outlook add-in.

This incident is a continuation of a previous incident:
https://status.hoxhunt.com/incidents/n9bc2z1l546d
Unfortunately, the previous solution provided by us in that previous incident does not solve the issue (anymore). Hoxhunt has escalated the issue to Microsoft.

We will provide updates and possible remediatory steps as they become available.


Best regards
Hoxhunt Support

May 5, 11:12 EEST
Resolved - This issue is now resolved.
May 9, 13:02 EEST
Update - We are still monitoring this issue. Some organization may still experience 500 errors when accessing the Data Inspector in the Insights portal. The issue should be resolved later today. We will provide an update when the issue is resolved.
May 9, 12:52 EEST
Monitoring - There is an issue with the Data Inspector on the Insights portal. An error 500 will occur for some organizations. We have released a fix and the issue should be resolved within an hour.
May 9, 11:18 EEST
May 8, 2025

No incidents reported.

May 7, 2025
Resolved - We have monitored the situation regarding this error and we can see the issue is now resolved. All users can now report emails again using the Hoxhunt add-in. If you are still experiencing issues with reporting emails, please contact support@hoxhunt.com (the issue is then unrelated to this incident).
Thank you for your understanding!

May 7, 12:40 EEST
Identified - Our developers have identified the issue and have developed a fix. The changes will go into affect within one hour of now. We will inform via this incident when the issue should be completely resolved.
May 7, 11:46 EEST
Investigating - We are investigating an issue where reporting emails using the Hoxhunt add-in currently results in the following error:
Hoxhunt backend returned error with code 401 -
We will provide updates on the incident as our investigation progresses

May 7, 11:20 EEST
May 6, 2025

No incidents reported.

May 5, 2025
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.