All Systems Operational

About This Site

Welcome to Hoxhunt's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Hoxhunt, don't hesitate to get in touch with us at support@hoxhunt.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Hoxhunt ? Operational
90 days ago
99.74 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
app.hoxhunt.com Response Time
Fetching
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Hoxhunt add-in not working for specific customers
Resolved - This incident has been resolved.
After further analysis, we identified the issue was caused by two separate problems. Both problems are already being fixed to make sure they won't re-occur in our next release.
Jun 10, 09:35 EEST
Monitoring - We have completed the rollback to a previous release which should fix the error. We are closely monitoring the error rates and collecting feedback from affected users.
NOTE: Due to propagation delay it might take some time for the changes to take effect in your Outlook desktop client. If the error re-occurs, restart your Outlook client and try Hoxhunt again.
Jun 9, 18:00 EEST
Identified - Root cause: We have identified the root cause and are working to complete the rollback.

Scope: The issue is most likely affecting only Hoxhunt users who use IE 11 to run Hoxhunt add-in. (The used web browser is controlled by Microsoft's add-in framework.)
Jun 9, 16:31 EEST
Investigating - We are currently investigating an issue where Hoxhunt add-in won't load properly when invoked. Add-in may also result in different error messages.
As a potential workaround, please use Hoxhunt add-in via Outlook for the Web.

As a quick remedy, Hoxhunt has decided to revert today's software release in order to restore add-in's functionality to affect users.
Our teams continue to investigate the root cause.
Jun 9, 15:46 EEST
Jun 9, 2021
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

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