All Systems Operational

About This Site

Welcome to Hoxhunt's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Hoxhunt, don't hesitate to get in touch with us at support@hoxhunt.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Hoxhunt Platform Operational
90 days ago
99.93 % uptime
Today
Hoxhunt Training ? Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Admin ? Operational
90 days ago
99.9 % uptime
Today
Hoxhunt Response ? Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Insights Operational
90 days ago
99.96 % uptime
Today
Hoxhunt Sense Operational
90 days ago
99.88 % uptime
Today
Hoxhunt Report Button Operational
90 days ago
94.1 % uptime
Today
Hoxhunt Outlook add-in ? Operational
90 days ago
99.76 % uptime
Today
Hoxhunt Google add-on ? Operational
90 days ago
99.93 % uptime
Today
Hoxhunt iOS app (smishing) Operational
90 days ago
71.04 % uptime
Today
Hoxhunt API Operational
90 days ago
99.94 % uptime
Today
Hoxhunt API ? Operational
90 days ago
99.94 % uptime
Today
Hoxhunt Integrations Operational
90 days ago
100.0 % uptime
Today
Microsoft Security Alerts ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 8, 2025

No incidents reported today.

Nov 7, 2025
Smishing Reporting Unavailable on iOS 26
Resolved - We have investigated the issue where smishing (SMS phishing) reporting was not functioning on devices running iOS 26. After working closely with Apple, we’ve learned that this behavior is due to a change in iOS: Apple has removed support for third-party reporting extensions, which our Hoxhunt SMS reporting feature relies on.

Apple has acknowledged this change but has not provided a timeline for restoring this functionality. Unfortunately, this means smishing reporting will remain unavailable on iOS 26 until Apple reintroduces support.

We understand this may impact your security workflows and recommend continuing to report suspicious SMS messages through alternative channels provided by your organization. We will keep monitoring the situation and update you if Apple makes changes that allow us to restore this feature.
Thank you for your understanding.
Nov 7, 13:16 EET
Identified - We are currently experiencing an issue where smishing (SMS phishing) reporting is not functioning as expected for users on devices running iOS 26. This is due to a significant redesign of the iOS SMS app by Apple in iOS 26, which has unfortunately removed the option to report phishing SMS from the messaging application. Our team is actively in contact with Apple regarding this matter and working to restore full functionality for smishing reporting on iOS 26. We apologize for any inconvenience this may cause.
Sep 16, 11:22 EEST
Manual changes to user information cannot be saved in Admin Portal
Resolved - This issue is now resolved. Please contact support@hoxhunt.com for any related questions.
Nov 7, 13:09 EET
Monitoring - A fix has been released and it is possible again to manually edit user information on the Admin portal. We are monitoring the situation to see if there are any residual related issues.
Nov 7, 10:35 EET
Identified - We have identified an issue which may prevent user information from being updated via Admin Portal > User Management > User details.
Our developers are working on a fix to address this issue.

Hoxhunt Support
Nov 6, 12:52 EET
Nov 6, 2025
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
The Organization-level Pause Training feature not functioning
Resolved - This incident has now been marked as Resolved.

Hoxhunt Support
Oct 30, 12:51 EET
Monitoring - We have released a fix to the Organization-level Pause Training feature, and you should again be able to set new pause schedules.

Hoxhunt Support
Oct 30, 10:32 EET
Identified - We have identified an issue with the Organization-level Pause Training feature. Currently, pausing the game at the organization level via the Admin Portal is not functioning as expected. We will release a fix for this issue as soon as possible.

In the meantime, if the game needs to be paused for your organization, please request this by emailing support@hoxhunt.com.
Oct 29, 21:25 EET
Hoxhunt button is not responding
Resolved - According to Microsoft, their services have been fully recovered from yesterday's global connectivity incident.

Hoxhunt's report button in Outlook is also functioning normally.

Hoxhunt Support
Oct 30, 08:49 EET
Monitoring - We have observed reporting emails via the Hoxhunt Add-In is functional again.

Please bear in mind that full recovery might take some time, and we will continue to monitor for changes.

Microsoft anticipates a full resolution by 23:20 UTC on 29 October 2025.
Oct 29, 23:47 EET
Update - According to Microsoft, they anticipate recovery by 23:20 UTC on 29 October 2025.

We will continue to monitor the situation.

Read more here:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Oct 29, 21:45 EET
Update - We are continuing to work on a fix for this issue.
Oct 29, 18:42 EET
Update - We are continuing to work on a fix for this issue.
Oct 29, 18:42 EET
Identified - We are currently investigating an issue with Hoxhunt Outlook button being unresponsive.

Microsoft is having global outage, which is related to the current add-in issues.

We will give an update on the matter as soon as possible.

Hoxhunt Support
Oct 29, 18:41 EET
Oct 29, 2025
Issue with formatting of Hoxhunt Report emails of reported threats via Gmail
Resolved - The fix released on the 27th of October fixed the issue. We are Resolving this incident.
Oct 29, 10:35 EET
Monitoring - We have released a fix for the issue which caused threat forward emails to miss the reported emails as attachments (when configured by customers).

We are closely monitoring the situation and the propagation of the fix.

We sincerely apologize for the inconvenience this incident has caused for our Google Workspace customers.

- Hoxhunt Support
Oct 27, 19:02 EET
Update - We are currently preparing to release a fix as soon as possible.

We will be closely monitoring the situation and the propagation of the fix.

We sincerely apologize for the inconvenience this incident has caused for our Google Workspace customers.

Hoxhunt Support
Oct 27, 18:29 EET
Identified - We have identified the possible cause of this issue. A fix for this issue will be released tomorrow morning (Eastern European Time).
Oct 27, 15:53 EET
Investigating - We are currently investigating an issue with the formatting of Hoxhunt Report emails of reported threats via Gmail.

When a user reports a real threat (not a Hoxhunt simulation) via the Hoxhunt button in Gmail, a Hoxhunt Report email is created. The formatting of this email depends on the Threat Forwarding Forward settings in the Hoxhunt Admin portal.

Currently it has been confirmed that when the setting "Reported email included as an attachment" is active, this setting is not honored and the reported email is instead visible in the body.

We will continue to investigate the cause of the issue. When identified we will inform you.
Oct 27, 14:36 EET
Oct 28, 2025

No incidents reported.

Oct 27, 2025
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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