Data for Hoxhunt Leaderboards, Insights, Admin Dashboard and Cloud Exports are not updated correctly

Incident Report for Hoxhunt

Resolved

This incident has been resolved. All elements impacted by the issue shows correct and up to date data now.

We apologize for the inconvenience caused by this incident.

Posted Nov 24, 2023 - 12:46 EET

Update

Most of the affected components are updated correctly. We are still waiting for the last CXO reports (Hoxhunt Insights) to be updated.

Posted Nov 24, 2023 - 10:51 EET

Update

The underlying issue for this incident has been fixed. It can however take up to three hours for all data to be updated. We will keep you updated on the progress.

Posted Nov 24, 2023 - 09:32 EET

Identified

We have identified an issue with our data pipelines, leading to data not updating in the following services: Insights, Admin Dashboard (Human Risk Dashboard & Phishing Training Performance), Leaderboards, and Cloud Export. We are currently working on a fix, and expecting all data to be available later today.

Posted Nov 24, 2023 - 09:06 EET

This incident affected: Hoxhunt Platform (Hoxhunt Training, Hoxhunt Admin, Hoxhunt Insights).