Hoxhunt task pane not loading in Outlook 2016 and 2019

Incident Report for Hoxhunt

Resolved

This incident has been resolved.

Hoxhunt Support

Posted Feb 28, 2024 - 14:42 EET

Update

We have received first reports from affected users that the issue has been resolved.
We don't yet have an official statement from Microsoft about the rollback's being fully completed so it's possible some users are still affected.

We keep monitoring the situation.

Hoxhunt Support

Posted Feb 28, 2024 - 11:55 EET

Monitoring

Microsoft has initiated a rollback a moment ago. There's no estimate on how long the rollback takes but Microsoft rep will update the following thread when the rollback is complete.

Read more: https://github.com/OfficeDev/office-js/issues/4181

Hoxhunt Support

Posted Feb 28, 2024 - 00:23 EET

Identified

Hoxhunt has received few reports about Hoxhunt button not loading properly in Outlook 2016/2019 clients (Windows desktop).

We have identified the likely root cause to be on Microsoft's side, in a component that provides the Outlook add-in framework for add-ins (Hoxhunt included).

The issue has been reported to Microsoft.

Read more: https://github.com/OfficeDev/office-js/issues/4181

Hoxhunt Support

Posted Feb 27, 2024 - 15:04 EET

This incident affected: Hoxhunt Report Button (Hoxhunt Outlook add-in).