We have monitored the situation regarding this error and we can see the issue is now resolved. All users can now report emails again using the Hoxhunt add-in. If you are still experiencing issues with reporting emails, please contact support@hoxhunt.com (the issue is then unrelated to this incident). Thank you for your understanding!
Posted May 07, 2025 - 12:40 EEST
Identified
Our developers have identified the issue and have developed a fix. The changes will go into affect within one hour of now. We will inform via this incident when the issue should be completely resolved.
Posted May 07, 2025 - 11:46 EEST
Investigating
We are investigating an issue where reporting emails using the Hoxhunt add-in currently results in the following error: Hoxhunt backend returned error with code 401 - We will provide updates on the incident as our investigation progresses
Posted May 07, 2025 - 11:20 EEST
This incident affected: Hoxhunt Report Button (Hoxhunt Outlook add-in, Hoxhunt Google add-on).